![]() ![]() ☞ Don't try to remove MacKeeper while running in safe mode. ☞ Don't try to drag MacKeeper from the Dock or the Launchpad to the Trash. ☞ Let MacKeeper delete its other components before you empty the Trash. ![]() ☞ Quit MacKeeper before dragging it to the Trash. Restart the computer and empty the Trash. All the other functional components of the software will be deleted. Click the Uninstall MacKeeper button in the dialog that appears. ![]() You'll be prompted for your login password. Quit it if it's running, then drag it to the Trash. The "MacKeeper" application is in the folder that opens. Please back up all data before making any changes.įrom the menu bar, or press the key combination shift-command-A. If you used it to “encrypt” any of your files, “decrypt” them before you uninstall, or (preferably) restore the files from backups made before they were “encrypted.” As the developer is not trustworthy, you should assume that the "decrypted" files are corrupt unless proven otherwise. In my tests, I didn't try to verify what this feature really does. IMPORTANT: "MacKeeper" has what the developer calls an “encryption” feature. I can't be sure that they apply to other versions. Note: These instructions apply to the version of the product that I downloaded and tested in early 2012. If you have incompletely removed MacKeeper-for example, by dragging the application to the Trash and immediately emptying-then you'll have to reinstall it and start over. "MacKeeper" is a scam with only one useful feature: it deletes itself. That's how you cause problems, not how you solve them. ![]() Like 1aM6gnnfPGnVn1C7O7lc1bao.First, never use any kind of "anti-virus" or "anti-malware" software on a Mac. You need to avoid pulling back any changes or software the crooks made/installed.Ĥ) Once you have a clean system back, then immediately go to all online accounts and change the passwords to strong, difficult to guess or crack strings. Just click the Uninstall MacKeeper button. Updated MaThe Bottom Line MacKeeper offers security, privacy, and tune-up features, but it lacks essential protection against malicious and fraudulent URLs. Drag the MacKeeper icon from your Applications folder (not the Dock) to the Trash. Such as letters, spreadsheets, email data, etc. Open your Applications folder: Using the Finder's Go menu, select Applications. From the backup, manually pull back only your personal data. Reinstall all third party software you use from the original disks or digital downloads. Then restart in Recovery Mode, erase the drive and reinstall the OS. Manually restore any new personal files created since the intrusion.ģ) If you have no backup, you still need to create one as noted in step one. Either method will remove any changes they made to your Mac while they had control. If you used a backup utility such as SuperDuper! or Carbon Copy Cloner, boot to the cloned backup and clone it back. You're disconnected as far as Teamviewer or LogMeIn go, but with screen sharing active (if it is), they could be sitting on their end and watching every single thing you do on your desktop.ġ) Make backups of any new personal files you've created, or a full backup if you don't currently have one.Ģ) If you have a backup made previous to the crook's intrusion, restart in Recovery Mode, erase the drive, reinstall the OS and merge in your Time Machine backup. Or more simply, having screen sharing on in the System Preferences. They could be following every change, login and password you enter with a keylogger. Not knowing what they did and possibly installed on your Mac in that half hour, you should also stop doing any type of personal transactions from that computer until you've ensured it's clean. If they don't use it themselves to make fraudulent purchases, they'll sell the card number and credentials to other crooks who will. I'm sure they've heard about these scams and requests for stop payments many times, so you shouldn't have much issue with that.īut, you now also need to have them deactivate that card and issue you a new number immediately! Especially if the crooks also have the three digit security code. You've already stopped payment, which is good. ![]()
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |